Our objective is to provide quality service to our customers, responsibly and efficiently, to maximize the investment value of the shareholders and to encourage the professional development of our employees through training programs. We make a social commitment to the community where we lead our business by exploiting the natural resources we make use of in a sustainable way.

We are aware that to stimulate the sustainable economic, social and environmental growth is essential to maintain our present leading position and to shore it up with a view to the future. The commitment to a sustainable development expressed after these lines, become the guide and the reason for our behavior in this matter.

The company management particularly encourages the fulfillment of this commitment by making it compulsory for all the people who work in it or is affected by it. Therefore, we transmit the values we persue and responsibilities we are intend to comply with and are exposed to third parties’ values, to our suppliers and contractors.

Our Customers
Commitment to Quality Service

The view of H.E.C.S.A is oriented to the permanent search for excellence in customer care and service and to establish committed commercial relations based on a sound knowledge of their needs.

We are aware of our position as providers of a fundamental service for the social and economic development of the community. It is our responsibility to become always more efficient and to tailor solutions to customers’ problems. This can only be achieved through a sound knowledge of their profiles and needs. To this effect, our organization is always attentive and constantly in contact with the market. Therefore, we commit ourselves to granting trust, high quality and safety level in our service.

Our Company’s Behavior
Commitment to good administration and ethical behavior

We consider that honesty and integrity are essential values of our company, which should guide our commitment oriented to generate relations based on communication and reciprocal trust with our customers, shareholders, workers, suppliers, contractors, the public administration and other sectors involved.

In order to achieve our aim, we convincingly apply the principles of good corporate administration and we issue reports of our finantial and economic balance, seriously and with transparency. In the same way we proceed with the reports about the commitment to our obligations and responsibilities with respect to the social environment where we lead our business, within an atmosphere of loyal collaboration and fluent communication with public institutions and regulatory entities.